• Device User Guide

    • + iPhone, iPad (Wi-Fi + Cellular)

      To find your IMEI: Dial *#06# into your device.

      To find the serial number of your device:

      1. Go to 'Settings'
      2. 'General'
      3. 'About'
      4. 'Serial Number'

      For further support and guidance please reference: https://support.apple.com/en-sg/HT204073


    • + iPad (Wi-Fi)

      To find your Part/Model Number for your device.

      To find the serial/model number for your device:

      1. Go to 'Settings'
      2. 'General'
      3. 'About'
      4. 'Model'
        (Example Model Number MGAF2J/A)

      For further support and guidance please reference: https://support.apple.com/en-sg/HT204073


    • + Watch

      To find your Part/Model Number for your watch:

      1. Open the Apple Watch app on your iPhone.
      2. Tap the My Watch tab, then tap General > About.
      3. Find the Model field. You should see the part number that begins with "M."
      4. Tap the Model field. You should see the field update to show a five-digit number that begins with "A." This is your model number.

      For further support and guidance please reference: https://support.apple.com/en-sg/HT204507


    • + Mac

      You can find the serial number and other identifiers for your MacBook in macOS, on the computer's surface, and on its packaging.
      With most versions of macOS, you can find your computer's serial number and model information in the About This Mac window.

      1. Choose Apple menu > About This Mac.
      2. The window that appears lists your computer's model name and serial number

      For further support and guidance please reference: https://support.apple.com/en-sg/HT201634



    • To find your IMEI: Dial *#06# into your device.